What's Included

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Everything in the Community Package

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Includes all Community Package services:

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✓ 8 custom social media posts

✓ Event graphics

✓ Newsletter blurb

✓ Facebook event setup guidance

✓ Monthly content calendar

✓ Scheduling guidance

✓ 10 monthly content ideas

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Website Updates

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Up to 2 hours of website updates per month on an existing website.

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Examples include:

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• Updating text

• Adding event information

• Updating photos

• Creating new pages

• Updating resources

• Posting blog content

• Fixing broken links

• Updating calendars

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Website redesigns, new website builds, and advanced development are not included.

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Volunteer Sign-Up Forms

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Creation of up to two forms per month to support volunteer recruitment, event registration, or community engagement.

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Examples:

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• Volunteer registration forms

• Event sign-up forms

• Interest surveys

• Community feedback forms

• Program registration forms

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Forms may be created using platforms such as Google Forms, Jotform, or similar tools provided by the client.

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Community Engagement Strategy

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Ongoing guidance to help strengthen community participation and communication.

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May include:

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• Volunteer recruitment recommendations

• Event promotion strategies

• Content planning suggestions

• Audience engagement ideas

• Community-building initiatives

• Outreach recommendations

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This service provides recommendations and planning support but does not include consulting sessions longer than 30 minutes per month.

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Email & Newsletter Support

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Up to one newsletter or email communication per month, including:

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• Layout recommendations

• Content formatting

• Graphic creation

• Copy editing

• Call-to-action recommendations

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Client is responsible for distributing emails through their preferred email platform.

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Priority Account Support

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Outreach Package clients receive:

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• Priority placement in production schedules

• Faster response times

• Expedited minor updates when available

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Priority support does not guarantee same-day service.

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Platforms Supported

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Services are designed for:

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• Facebook

• Instagram

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Content & Revisions

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Revisions Included

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Each graphic includes up to two rounds of reasonable revisions.

Examples:

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• Text updates

• Color adjustments

• Image changes

• Minor layout modifications

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Additional Revisions

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Extensive redesigns or requests beyond two revision rounds may require an additional fee.

 

Client Responsibilities

 

Clients are responsible for providing:

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• Event details

• Photos and content

• Branding assets

• Website access (if website updates are requested)

• Newsletter content when applicable

• Timely review and approval of drafts

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Project timelines may be extended when required information is delayed.

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Turnaround Time

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Typical turnaround:

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• Social media graphics: 3–5 business days

• Website updates: 3–7 business days

• Forms: 2–5 business days

• Newsletter support: 5–7 business days

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Rush requests may be accommodated when capacity allows.

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What Is Not Included

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The Outreach Package does not include:

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Social Media Management

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• Posting content

• Scheduling content

• Monitoring comments

• Responding to messages

• Community moderation

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Video Services

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• Reels

• Video editing

• Animation

• Motion graphics

• YouTube content

• TikTok content

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Paid Advertising

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• Facebook Ads

• Instagram Ads

• Ad campaign management

• Ad strategy

• Ad spend management

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Advanced Website Services

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• Full website redesigns

• Website development

• E-commerce implementation

• SEO optimization services

• Custom coding

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Branding Projects

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• Logo design

• Brand identity systems

• Comprehensive branding packages

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Printing & Production

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• Printing

• Sign fabrication

• Merchandise production

• Direct mail services

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Monthly Usage Limits

The Outreach Package includes:

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✓ Everything in the Community Package

✓ Up to 2 hours of website updates

✓ Up to 2 volunteer/community forms

✓ Community engagement strategy support

✓ 1 newsletter/email support project

✓ Priority support

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Unused monthly services do not roll over to future months unless otherwise agreed in writing.

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Best Fit For

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The Outreach Package is ideal for organizations that:

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• Run frequent events

• Manage volunteers

• Maintain an active website

• Send regular newsletters

• Need ongoing community engagement support

• Want a reliable communications partner without hiring staff

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For many community organizations, this package functions as a fractional communications coordinator, providing creative support, planning assistance, and outreach tools in one affordable monthly service.